الفرص المتاحة
نبذة عن الفرصة
العمل في المواقع الموزودة لشبكات التصالات من امنية وزين واورانج يعتمد العمل على تركيب اجهزة الاتصالات في المواقع
نبذة عن الفرصة
FTTH Quality Engineer
نبذة عن الفرصة
ترغب شركة المتحدة لخدمات شبكات الاتصالات بتوظيف مهندسين اتصالات بخبرة او بدون خبرة
نبذة عن الفرصة
-To Supervise the networks alarms on 24/7. - To handle the customer individual/mass complaints on 24/7 according to the agreed ITN-BU SLAs. - To diagnose faults properly so that faults are dispatched to the right team and on-time (to save time, cost & efforts). - To report faults (through FT creation & phone calls) on time. - To create incident SMS for all types of incidents (minor, major & critical) to alert all concerned in ITN and BUs. - To apply the escalation procedure when faults exceed the target TTR (Time To Repair). - To follow-up with the faults resolutions until they are finally resolved. - To support the field teams in minimizing the outages durations. - To be an active player in the “crisis management” processes. - To act as information gateway internally and externally (SPOC). - To provide "networks faults analysis"/"network unavailability per cause" reports
نبذة عن الفرصة
Configures, test and support end user equipment and networks (modems, routers, switches and LAN,WAN networks) for Key account customers to meet customer needs. Conduct the new technologies installation jobs provided by JT to meet customer demands with high quality. Implements the new connections, transfer, upgrade or downgrade & cancellation for all types of leased lines with high quality in specific time. Repairs the faults for all types of leased lines with high quality to achieve fault clearance time target Full coordination with digital services pilot through receiving, closing and escalation of work orders to have updated database & accurate closing time. Tests & prepare the IPVPN, ILL, MCPE & PRI access lines to ensure the line quality according to each type of digital services threshold values. Handle end-to-end service delivery for special events and seasonal projects requirements (including ILL, WiFi enabling and internal LAN support for all type of devices and portable equipments). Applies regulations and safety rules to reflect good image to JT customers.
للمزيد من المعلومات و آخر الأخبار. تابع صفحاتنا على مواقع التواصل الاجتماعي
